By transforming traditional paper based store and web customer transaction records into an enhanced electronic version by adding interactive links, customer self-service tools and a promotion delivery vehicle, TransAccess® turns traditional post sales management processes into a powerful sales and marketing tool. The solution suite combines post sales transaction management tools with a sales reporting application and an alert subsystem; extending the traditional view of a “e-Receipt” solutions by bundling applications that link transaction level details to marketing and merchandising initiatives intended to drive operational efficiency, improve customer service and increase marketing effectiveness.
The integrated web services presentation layer includes the management and security of 3 discreet presentation views enabling a single application to provide meaningful information to internal retail personnel, its suppliers and customers; with each designed to ensure that the user sees only that data the retailer deems appropriate.
An integrated suite of applications is optimized to use customer transaction data to answer critical retail business questions for a host of audit, compliance, customer service and operations functions. A comprehensive repository of post-sales transaction data across all channels eliminates information silos and makes applications easy to access and use ANYTIME –ANYWHERE.
Change the conversation between buyer and supplier using a secure web-based infrastructure to openly share sales data with your vendor community. Work cohesively to eliminate OOS, drive operational efficiency and maximize sales and profits.
Creates a direct and repeatable LINK to your Customers through the availability of Digital Receipts across all channels. Provide a suite of self service tools using the customers own transaction data to improve customer service, increase brand visibility and reduce costs. Leverage customer visits to your website with targeted messaging and promotion delivery.